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The Contact Lens Store: Frequently Asked Questions
Listed below are our Frequently Asked Questions. Please click on the question to view the answer, to close the answer, simply click on "close". If you have a question that has not been addressed here please see the "Contact Us" page and send us an email or give us a call - we´re here to help.

Acuvue TruEye Product Recall Answer

Can children wear contact lenses ? Answer

Can I go swimming or surfing with contact lenses? Answer

Can people who normally wear Bifocal or Progressive Lenses wear contact lenses ? Answer

I wear extended wear contact lenses (Pure Vision / Biofinity / Night and Day) why is it so important that I visit my Optometrist every year? Answer

I would like to use a different type of lenses from the ones that my Optometrist recommended. Answer

If I’m in a Health Fund how do I make a claim? Answer

My prescription is over 24 month old can you supply me with contact lenses? Answer

What happens if I wear my lenses for longer than the intended time? Answer

What is the provider number ? Answer

What should I do if my eyes are blurry, sore, red, dry, watery, or have a discharge when I wear my Contact Lenses or after I take them out? Answer

Why am I suddenly experiencing lens deposits after wearing my lenses for a short time when I’ve never had this problem previously ? Answer

Why do I need to see my Optometrist regularly? Answer

The Contact Lens Store: Frequently Asked Questions