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The Contact Lens Store: Frequently Asked Questions

Listed below are our Frequently Asked Questions. Please click on the question to view the answer, to close the answer, simply click on "close". If you have a question that has not been addressed here please see the "Contact Us" page and send us an email or give us a call - we´re here to help.

Acuvue TruEye Product Recall Answer
Can children wear contact lenses ? Answer
Can I go swimming or surfing with contact lenses? Answer
Can people who normally wear Bifocal or Progressive Lenses wear contact lenses ? Answer
I wear extended wear contact lenses (Pure Vision / Biofinity / Night and Day) why is it so important that I visit my Optometrist every year? Answer
I would like to use a different type of lenses from the ones that my Optometrist recommended. Answer
If I’m in a Health Fund how do I make a claim? Answer
My prescription is over 24 month old can you supply me with contact lenses? Answer
What happens if I wear my lenses for longer than the intended time? Close
From the first wear, calcium and protein deposits start to build up on the contact lens surface reducing the transmission of oxygen to the cornea. The cornea needs a good supply of oxygen to remain healthy. When the cornea suffers extended oxygen deprivation, blood vessels from surrounding tissues start to grow into the cornea. This eventually interferes with your vision and the health of the eyes. Also oxygen deprivation causes the surface layer of the cornea to become less sensitive and swell. This makes the cornea more prone to bacterial infection. It is easy to prevent these problems. Simply replace your contact lenses as recommended by your Optometrist and give your eyes “oxygen breaks” by putting on your glasses for a few hours.

What should I do if my eyes are blurry, sore, red, dry, watery, or have a discharge when I wear my Contact Lenses or after I take them out? Answer
Why do I need to see my Optometrist regularly? Answer