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The Contact Lens Store: Frequently Asked Questions

Listed below are our Frequently Asked Questions. Please click on the question to view the answer, to close the answer, simply click on "close". If you have a question that has not been addressed here please see the "Contact Us" page and send us an email or give us a call - we´re here to help.

Acuvue TruEye Product Recall Answer
Can children wear contact lenses ? Answer
Can I go swimming or surfing with contact lenses? Answer
Can people who normally wear Bifocal or Progressive Lenses wear contact lenses ? Answer
I wear extended wear contact lenses (Pure Vision / Biofinity / Night and Day) why is it so important that I visit my Optometrist every year? Answer
I would like to use a different type of lenses from the ones that my Optometrist recommended. Answer
If I’m in a Health Fund how do I make a claim? Answer
My prescription is over 24 month old can you supply me with contact lenses? Answer
What happens if I wear my lenses for longer than the intended time? Answer
What should I do if my eyes are blurry, sore, red, dry, watery, or have a discharge when I wear my Contact Lenses or after I take them out? Answer
Why do I need to see my Optometrist regularly? Close
As a contact lens wearer it is recommended that your eyes are checked every year. Even if you feel your vision is fine with your current contact lenses each year it is important to make sure wearing your contact lenses are not compromising your eye health. Contact lenses that are no longer suitable, or are worn inappropriately, can make subtle changes to the health of the front of your eyes. If these changes go undetected it can severely reduce your future ability to wear contact lenses comfortably. Many Optometrists will bulk bill the consultation to Medicare.