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The Contact Lens Store: Frequently Asked Questions

Listed below are our Frequently Asked Questions. Please click on the question to view the answer, to close the answer, simply click on "close". If you have a question that has not been addressed here please see the "Contact Us" page and send us an email or give us a call - we´re here to help.

Acuvue TruEye Product Recall Answer
Can children wear contact lenses ? Answer
Can I go swimming or surfing with contact lenses? Answer
Can people who normally wear Bifocal or Progressive Lenses wear contact lenses ? Answer
I wear extended wear contact lenses (Pure Vision / Biofinity / Night and Day) why is it so important that I visit my Optometrist every year? Answer
I would like to use a different type of lenses from the ones that my Optometrist recommended. Close
There are many contact lenses available, all fit slightly differently and have different features therefore it is advisable that you see your Optometrist if you would like to change. Your Optometrist will be able to advise you of which contact lens would best suit you and provide you with trial lenses so the fit, your comfort and vision can be accessed.

If I’m in a Health Fund how do I make a claim? Answer
My prescription is over 24 month old can you supply me with contact lenses? Answer
What happens if I wear my lenses for longer than the intended time? Answer
What should I do if my eyes are blurry, sore, red, dry, watery, or have a discharge when I wear my Contact Lenses or after I take them out? Answer
Why do I need to see my Optometrist regularly? Answer