Testimonials
Laura
Location : California, USA
April 2019
Sue was extraordinarily helpful in sourcing the specific contact lenses I needed and then mailing them overseas to me without a delay. Her replies we're always prompt and efficient, allowing us to easily coordinate what could have been a complicated international shipping situation. When I accidentally sent a wire with US Dollars instead of Australian dollars, she immediately told me and suggested the most efficient solution. Her honesty is much appreciated and now I know where I'll get my contact lenses from now on.
Courtenay
Location : Surry Hills NSW
April 2019
I keep returning to use contactlens.com.au because of their stellar customer service, always going the extra mile to ensure I receive my contacts timely.
Penelope
Location : Hervey Bay Qld
April 2019
I have a very strong prescription and need to have custom made lenses that fit well and are delivered when I need them. Since I've been using contactlens.com.au their communication process, delivery process and follow up has been without fault. I'm kept informed from confirmation of order to the day of delivery. Highly recommended.
Loraine
Location : Bellevue Hill NSW
April 2019
I have been using this company for nearly 10 years. The service is exceptional and they go out of their way to ensure that all of my orders have been filled within an excellent time frame. I have nothing but good things to say about this company and would strongly recommend them.
Sharon
Location : Rooty Hill, NSW
March 2019
Very happy with the customer service and super fast delivery. I will continue to buy my lenses from this site.
Air Optix Colors are the most comfortable lens I have worn. Very long daily wear without discomfort !
Elizabeth
Location : Tugan
March 2019
Excellent
Best Service Ever !
So good that they are my new supplier.
Excellent follow up and contacts arrived next day.
Lovely customer caring service
Gold!
Merinda
Location : Melbourne, VIC
March 2019
Communication is excellent, it's easy to re-order and the delivery is always so fast !
Claire
Location : Currumbin, QLD
March 2019
Sue is very helpful in sending a reminder text and and email with an easy to re-order link that works in seconds ! Great for busy mums like me !
Fast delivery too - I highly recommend this service.
Deborah
Location : North Epping, NSW
March 2019
Great service, helpful chat that assisted me with my queries, ordered the lenses and they were delivered the next day to my front door. Would definitely use again and I recommend the service.
The Dailies Total One Multifocal lenses are pricey but they are most comfortable multifocal lens I have worn by far !
Katina
Location : Point Cook, VIC
March 2019
Very fast delivery, will definitely order again from you guys !
Julie
Location : Grindelweld Tasmania
February 2019
I have been using contactlens.com.au for many years. Their service is always easy to use with the helpful reminder link and delivery, even to Tasmania, is fast. Excellent, thank you.
Tamara
Location : Wynnum West Queensland
February 2019
Any issues I've had Sue comes back to me the same day usually with a resolution immediately. Have started buying my daughters contacts through Contact Lens as well as its super convenient and much faster than anyone else we have used.
Aimee
Location : Kenmore Queensland
February 2019
Wonderful service and great product
Cannot rate contactlens.com.au highly enough. The service is outstanding. My contacts went missing due to a courier mix up. Sue not only immediately dispatched new ones and patiently helped me get everything sorted out, but she did it efficiently, patiently and kindly.
Melissa
Location : Orange NSW
February 2019
Great service always.
Order arrived in 2 days unlike other internet suppliers up to 10 days + to a regional centre.
Sue has always been helpful in providing past receipts .
Always recommended!!
Deborah
Location : Holt , ACT
February 2019
Excellent service
I have used contactlens.com.au for close to a decade because I have found them to be very friendly, helpful and efficient, and very price competitive. I would happily recommend them to anyone wishing to purchase contact lenses.
Darren
Location : Chatwood, NSW
February 2019
Quick and easy delivery
Ordered my contact lenses and within a few days they were delivered as described. This is my first order and I’ll use them again. Great service!
Laura
Location : Randwick NSW
February 2019
Always a great experience. Delivery is really quick and they always follow up to make sure its received. Really great customer service, Sue is a pleasure to deal with.
Scott
Location : Chippendale NSW
January 2019
Uncomplicated online ordering system & very efficient delivery.
Kathleen
Location : Algester Qld
January 2019
Fantastic, I find it really easy to reorder and my contacts are delivered to my front door in a matter of 2-3 days,
Penelope
Location : Preston VIC
January 2019
Great ! Easy, efficient and quick to arrive. The reminders are handy too !
Nermin
Location : Beechboro WA
January 2019
I have been using this service for a number of years now and I could not recommend contactlens.com.au highly enough.
Levi
Location : Blackwater Qld
January 2019
Always do a great job. Quick delivery and nice customer service.
Contacts were late one time, due to circumstances beyond their control, yet they still threw in some free contacts anyway without me asking. Will stick with them.
Annette
Location : Collaroy Plateau NSW
January 2019
The process was simple once I got my head around buying contacts on line.
I had a few questions so I phoned and the knowledge and efficiency of the lady I spoke to was great.
They also saved me money, they have a long use by date and they arrived within 2 days.
Linda
Location : Mundaring WA
January 2019
I have been using Contactlens.com.au for some years now. The service is excellent, I receive a reminder every three months and it is very easy to reorder. I have had to change the prescription once over the years and found that to be a very simple and straightforward process. I usually have my lenses within a couple of days of reordering. Very happy with the service.
Rhonda
Location : Cottesloe
January 2019
Polite, fast * efficient service. What more could a cusotmer ask ?
Kim
Location : Eleebana NSW
January 2019
Very easy to deal with and super fast delivery. Highly recommend this company.
Todd
Location : Lane Cove NSW
January 2019
Always Fantastic - Perfect Service. Easy to use website and delivery times are so good !
Karen
Location : Blacksmiths NSW
January 2019
Great service and speedy delivery.
Lisa
Location : Flynn ACT
January 2019
Delivery was really fast and the experience was seamless.
Curtis
Location : Melbourne VIC
January 2019
Delivery is always speedy, service and follow-up always excellent
Heather
Location : Mount Evelyn VIC
January 2019
I have been using contactlens.com.au for several years now, and it is the only place I buy my contact lens. The service is really fast, I always get what I ordered and the website is really easy to order and re-order from . Highly recommend both the company and the Acuvue Oasys daily contact lenses that I wear
Susan
Location : Avalon Beach NSW
January 2019
Easy to order, saved $, super quick and I even got a follow up email for my order to make sure I received it over the busy christmas period!!! My new contact suppliers.
Krystal
Location : Caloundra Qld
December 2018
Sue and the team went above and beyond to expedite supply of my lenses after running short, and desperately needing them post facial surgery. I extend my utmost gratitude to the ContactLens.com.au team for their support and customer service. Thank you!!
Janelle
Location : Moolap VIC
December 2018
Excellent - timely reminders and easy rapid reordering
Vivian
Location : Maidstone VIC
December 2018
Very happy with services especially the communication about the delivery not been quick enough.
Lisa
Location : Cobbitty NSW
December 2018
I made my first order on Tuesday morning and it was so easy. I needed the lenses before Friday evening and got a text message notifying me that my lenses were in the local post office for collection on the Thursday. Very efficient delivery and service. Will be using them for my future orders and recommend to others!
Andrew
Location : Glenview QLD
December 2018
It is easy to order and my lenses always arrive the next day.
Sonja
Location : Melbourne
September 2018
This company is fantastic. Such wonder service. The extra miles that Sue when to to make sure that I was always informed was so much more than anyone could ask for - so welcoming and personal.
Amrit
Location : North Sydney
January 2018
Hi, thank you so much for a quick turnaround. I got them this morning - you are a life saver !
Gabriel
Location : Ascot Vale
January 2018
Hi Team,
Yesterday at 9.40am I placed and order for some Biofinity Toric lenses. Today at 9.15am the Star Track delivery driver completely surprised me with my contact lenses !
I am absolutely astounded at the swift turn around, considering that Specsavers said it will take roughly 10 days for them to help me out.
Excellent prices and incredibly fast shipping means that I will become a guaranteed return customer.
Thank you so much!
Tamara
Location : Wynnum Qld
December 2017
You guys will put "Specsavers" out of business! Ordered on Saturday evening and they arrived on Wednesday. The quickest I ever normally get them from "Specsavers" is 10 business days ! You are now my new contact lens supplier !
Maryann
Location : Karawara WA
November 2017
I cannot thank you enough for my contact lenses. Your price is the best I have found the and the delivery very prompt. Would highly recommend your company to all my friends.
Jennifer
Location : Geelong West WA
October 2017
Great Service ! Received the confirmation email that my order had been dispatched and my contacts were waiting for me when I got home the same day ! Right before Halloween too. I'll certainly be ordering again.
Sarah
Location : North Lakes Qld
August 2017
Super Quick ! Thanks. I would recommend your company to anyone after brilliant service
Yuko
Location : Lane Cove NSW
August 2017
Very happy with their services. The manufacturer didn't have stock so my order was going to take longer but they quickly organized some free samples and send them to me via express mail which arrived the day after they advised me.
Will definitely recommend them to anybody and will order from them again.
Brad
Location : Sunshine Coast
August 2017
An awesome service with a really good web interface. The web interface makes ordering so easy and the follow up service is outstanding. The lenses were delivered exactly on time as promised. I would recommend this site to everyone who wants an easy purchasing experience with outstanding follow up customer service,
Anthony
Location : Waterloo, NSW
July 2017
My Fiancé ordered the lenses for me and they were here within a couple of days, absolutely fantastic!!
Paul
Location : Kardinya, WA
July 2017
Ordered multifocal contact lenses on Sunday night & they were at my Perth doorstep Tuesday morning - Really appreciate the quick delivery as I had run out. Have ordered contacts over the counter previously from Spec savers & they normally take over a week!
Michelle
Location : Fern Gully, Vic
July 2017
Great prices and fantastic service! Very happy, can't wait to order again.
Cynthia
Location : Mornington VIC
July 2016
Hi, I found your service very efficient and was very happy to order this way. It was my first order and I will be happy to order from you again. Thank you.
Stephen
Location : Burleigh Heads
July 2016
Rest assured my contacts have arrived and I am very happy with every thing from the ease of ordering to receiving the delivery quickly and also the interim service provided to cover the out of stock item initially.
I look forward to placing my next order and wouldn't hesitate to recommend you to friends. Thank You.
Kathleen
Location : Hawthorn VIC
June 2016
Hi, Thanks very much for the efficient service ! My order arrived the next day. Looking forward to ordering in the future.
Julie
Location : Doncaster VIC
May 2016
Hi ... Many Many thanks for your excellent service and the speed with which you have follow this order up for me.
Emma
Location : Cundletown
April 2016
I really appreciated the super fast delivery and long expiry dates on the lenses. The whole process was smooth and worry-free.
Maggie
Location : Daylesford
April 2016
Hi, I just wanted to day my contact lenses arrived safely and quickly. Great Service, Thank you.
Liz
Location : Kensington SA
March 2016
When my contacts didn't arrive on time before a trip away contactlens.com.au went well beyond the call of duty to get me some at my destination for a special event. Many thanks for the exceptional customer service!
Sandra
Location : Pakenham VIC
March 2016
Rang around and this company was the only ones who had my script for a +6 for astigmatism in stock and was even sent that day. I received them 3 days later, I'm in Pakenham Victoria. Compared to my local Specsavers who had told me it will take 3 weeks for them cause they have to specially make them. So I'm very happy with this company and happy to recommend it to others. The lady who answers the phone (sue) was so helpful and went beyond to help me. Look forward to ordering more in future!
Christine
Location : Bondi Beach
November 2015
Hi, I would just like to commend you on your customer service. It was the first time I have ordered with contactlens.com.au and I have been very impressed. The ease of ordering, the promptness in contacting me to clarify the address details plus the promptness of delivery and the personal follow ups. I will definitely use your company again. You were a pleasure to deal with and the customer service was second to none.
Annie
Location : Beverley Hills NSW
November 2015
I am absolutely happy with the experience. I ordered my lenses online at contactlens.com.au on Thursday and received them on Saturday morning - less than 48 hours ! Thank you very much - I will definitely think of your site when I need to order more.
Shaneal
Location : Cairnlea VIC
August 2015
I am absolutely impressed with the level of service I am receiving from contactlens.com.au I appreciate the initiative and dedication to providing excellent customer service. Thankyou !
Amanda
Location : Stepney SA
August 2015
Your service exceeded my expectations. This was the first time ordering through you and I will definitely be order from you in the future.
I received my contact lenses two days after ordering them. It was totally hassle free...almost too perfect !
Gina
Location : Surry Hills
August 2015
My lenses arrived on Friday and were in perfect condition with correct prescriptions for each eye. I am extremely pleased with how quickly they arrived, how easy they were to order and their low price. I have absolutely no complaints and cannot recommend anything to make my experience any better than it already was. Thank you !
Susan
Location : Mooloolaba
August 2015
Just wanted to thank you for your prompt, professional service. Some of these bigger businesses need to take a page out of your book and improve customer service.
Valerie
Location : Wantirna
July 2015
I was so pleased with my purchase and how fast the delivery was. Thank you all very much, I will definitely reorder from you again.
Richard
Location : Canberra
June 2015
All was on time, as ordered; faster than I'd dare hope for, and totally professional. I shall recommend your company to others. I particularly appreciated you taking my call personally and ensuring my toric lenses were in stock. Bravo !
Dave
Location : Sydney
January 2015
... I'm definitely going to be a return customer given your business has extremely high level of customer support, much appreciated.
Erin
Location : Sydney
January 2015
...The order and delivery process was fantastic. I was desperate for lenses and the kind lady over the phone was extremely helpful. Thank you so much!
Peita
Location : Buderim
December 2014
I found the whole experience excellent I will be ordering from you from now on.
Erin
Location : Hobart
November 2014
I'm very impressed! My order arrived the next day. I live in Tasmania so I wasn't expecting that at all.
The contacts are great and the service is even better.
I will definitely be ordering from you again.
