Need to talk to us?
phone 1300 750 970 (Mon-Fri)
info@contactlens.com.au

Testimonials

Timothy

Location : Wangara WA

July 2019

I can’t fault this service, I made my order on a Thursday and received it by the following Tuesday. The same order was taking 4 weeks through OPSM and more expensive.

Victoria

Location : Elwood VIC

July 2019

Fabulous service. Quick and efficient with a real person keeping an eye on things. I had a dreadful time with Vision Direct (it took 3 months to get a wrong order delivered and they then gave up leaving me with one box of lenses). Sue fixed an issue with AusPost before I even realised there was an issue.

Shani

Location : Dianella WA

July 2019

Fast delivery. Goods arrived in excellent condition within 2 working days which and left as per the delivery instructions. Hassle free service.

Clayton

Location : Glebe NSW

June 2019

’ve bought my contact lenses here for the past couple years. The prices are competitive, website is easy to navigate and shipping is fast. I get my private health insurance rebate with no issues. Service is flawless.

Amelia

Location : Avalon NSW

June 2019

So reliable, so fast. Have not let me down on any occasion. Thankyou !

Jayde

Location : MacGregor ACT

June 2019

The process was easy and the staff were very informative and helpful. I will definitely be purchasing all my contacts thru contactlens.com.au from now on.

Leanne

Location : Waverley NSW

June 2019

Each time I have ordered from contactlens.com.au my lenses have arrived promptly. The girls in the office are fantastic to deal with. Thanks girls!

Penny

Location : Cranebrook NSW

May 2019

Really appreciate you sending me a pair of free lenses to keep me going until mine were back in stock. Thankyou so much, great customer service.

Chris

Location : Perth WA

May 2019

Very helpful and efficient.

Lorena

Location : Melton West VIC

May 2019

I've ordered from a few online suppliers and will now only be ordering from here. Super easy to order and the quickest delivery I've ever had!

Susie

Location : Bowraville NSW

May 2019

Professional..easy and reliable

Elaine

Location : QLD

April 2019

Highly recommended. I have used The Contact Lens Store for many years and have had excellent customer service from Sue and her team. The lenses are so much cheaper than anywhere else. This company provides a high standard of customer service....they do all they can to help at all times. Deliveries are so prompt and they arrive on my doorstep in one or two days. I would not buy my lenses from anywhere else. Excellent service all round.

Laura

Location : California, USA

April 2019

Sue was extraordinarily helpful in sourcing the specific contact lenses I needed and then mailing them overseas to me without a delay. Her replies we're always prompt and efficient, allowing us to easily coordinate what could have been a complicated international shipping situation. When I accidentally sent a wire with US Dollars instead of Australian dollars, she immediately told me and suggested the most efficient solution. Her honesty is much appreciated and now I know where I'll get my contact lenses from now on.

Courtenay

Location : Surry Hills NSW

April 2019

I keep returning to use contactlens.com.au because of their stellar customer service, always going the extra mile to ensure I receive my contacts timely.

Penelope

Location : Hervey Bay Qld

April 2019

I have a very strong prescription and need to have custom made lenses that fit well and are delivered when I need them. Since I've been using contactlens.com.au their communication process, delivery process and follow up has been without fault. I'm kept informed from confirmation of order to the day of delivery. Highly recommended.

Loraine

Location : Bellevue Hill NSW

April 2019

I have been using this company for nearly 10 years. The service is exceptional and they go out of their way to ensure that all of my orders have been filled within an excellent time frame. I have nothing but good things to say about this company and would strongly recommend them.

Sharon

Location : Rooty Hill, NSW

March 2019

Very happy with the customer service and super fast delivery. I will continue to buy my lenses from this site. Air Optix Colors are the most comfortable lens I have worn. Very long daily wear without discomfort !

Elizabeth

Location : Tugan

March 2019

Excellent Best Service Ever ! So good that they are my new supplier. Excellent follow up and contacts arrived next day. Lovely customer caring service Gold!

Merinda

Location : Melbourne, VIC

March 2019

Communication is excellent, it's easy to re-order and the delivery is always so fast !

Claire

Location : Currumbin, QLD

March 2019

Sue is very helpful in sending a reminder text and and email with an easy to re-order link that works in seconds ! Great for busy mums like me ! Fast delivery too - I highly recommend this service.

Deborah

Location : North Epping, NSW

March 2019

Great service, helpful chat that assisted me with my queries, ordered the lenses and they were delivered the next day to my front door. Would definitely use again and I recommend the service. The Dailies Total One Multifocal lenses are pricey but they are most comfortable multifocal lens I have worn by far !

Katina

Location : Point Cook, VIC

March 2019

Very fast delivery, will definitely order again from you guys !

Julie

Location : Grindelweld Tasmania

February 2019

I have been using contactlens.com.au for many years. Their service is always easy to use with the helpful reminder link and delivery, even to Tasmania, is fast. Excellent, thank you.

Tamara

Location : Wynnum West Queensland

February 2019

Any issues I've had Sue comes back to me the same day usually with a resolution immediately. Have started buying my daughters contacts through Contact Lens as well as its super convenient and much faster than anyone else we have used.

Aimee

Location : Kenmore Queensland

February 2019

Wonderful service and great product Cannot rate contactlens.com.au highly enough. The service is outstanding. My contacts went missing due to a courier mix up. Sue not only immediately dispatched new ones and patiently helped me get everything sorted out, but she did it efficiently, patiently and kindly.

Melissa

Location : Orange NSW

February 2019

Great service always. Order arrived in 2 days unlike other internet suppliers up to 10 days + to a regional centre. Sue has always been helpful in providing past receipts . Always recommended!!

Deborah

Location : Holt , ACT

February 2019

Excellent service I have used contactlens.com.au for close to a decade because I have found them to be very friendly, helpful and efficient, and very price competitive. I would happily recommend them to anyone wishing to purchase contact lenses.

Darren

Location : Chatwood, NSW

February 2019

Quick and easy delivery Ordered my contact lenses and within a few days they were delivered as described. This is my first order and I’ll use them again. Great service!

Laura

Location : Randwick NSW

February 2019

Always a great experience. Delivery is really quick and they always follow up to make sure its received. Really great customer service, Sue is a pleasure to deal with.

Scott

Location : Chippendale NSW

January 2019

Uncomplicated online ordering system & very efficient delivery.

Kathleen

Location : Algester Qld

January 2019

Fantastic, I find it really easy to reorder and my contacts are delivered to my front door in a matter of 2-3 days,

Penelope

Location : Preston VIC

January 2019

Great ! Easy, efficient and quick to arrive. The reminders are handy too !

Nermin

Location : Beechboro WA

January 2019

I have been using this service for a number of years now and I could not recommend contactlens.com.au highly enough.

Levi

Location : Blackwater Qld

January 2019

Always do a great job. Quick delivery and nice customer service. Contacts were late one time, due to circumstances beyond their control, yet they still threw in some free contacts anyway without me asking. Will stick with them.

Annette

Location : Collaroy Plateau NSW

January 2019

The process was simple once I got my head around buying contacts on line. I had a few questions so I phoned and the knowledge and efficiency of the lady I spoke to was great. They also saved me money, they have a long use by date and they arrived within 2 days.

Linda

Location : Mundaring WA

January 2019

I have been using Contactlens.com.au for some years now. The service is excellent, I receive a reminder every three months and it is very easy to reorder. I have had to change the prescription once over the years and found that to be a very simple and straightforward process. I usually have my lenses within a couple of days of reordering. Very happy with the service.

Rhonda

Location : Cottesloe

January 2019

Polite, fast * efficient service. What more could a cusotmer ask ?

Kim

Location : Eleebana NSW

January 2019

Very easy to deal with and super fast delivery. Highly recommend this company.

Todd

Location : Lane Cove NSW

January 2019

Always Fantastic - Perfect Service. Easy to use website and delivery times are so good !

Karen

Location : Blacksmiths NSW

January 2019

Great service and speedy delivery.

Lisa

Location : Flynn ACT

January 2019

Delivery was really fast and the experience was seamless.

Curtis

Location : Melbourne VIC

January 2019

Delivery is always speedy, service and follow-up always excellent

Heather

Location : Mount Evelyn VIC

January 2019

I have been using contactlens.com.au for several years now, and it is the only place I buy my contact lens. The service is really fast, I always get what I ordered and the website is really easy to order and re-order from . Highly recommend both the company and the Acuvue Oasys daily contact lenses that I wear

Susan

Location : Avalon Beach NSW

January 2019

Easy to order, saved $, super quick and I even got a follow up email for my order to make sure I received it over the busy christmas period!!! My new contact suppliers.

Krystal

Location : Caloundra Qld

December 2018

Sue and the team went above and beyond to expedite supply of my lenses after running short, and desperately needing them post facial surgery. I extend my utmost gratitude to the ContactLens.com.au team for their support and customer service. Thank you!!

Janelle

Location : Moolap VIC

December 2018

Excellent - timely reminders and easy rapid reordering

Vivian

Location : Maidstone VIC

December 2018

Very happy with services especially the communication about the delivery not been quick enough.

Lisa

Location : Cobbitty NSW

December 2018

I made my first order on Tuesday morning and it was so easy. I needed the lenses before Friday evening and got a text message notifying me that my lenses were in the local post office for collection on the Thursday. Very efficient delivery and service. Will be using them for my future orders and recommend to others!

Andrew

Location : Glenview QLD

December 2018

It is easy to order and my lenses always arrive the next day.

Sonja

Location : Melbourne

September 2018

This company is fantastic. Such wonder service. The extra miles that Sue when to to make sure that I was always informed was so much more than anyone could ask for - so welcoming and personal.

Amrit

Location : North Sydney

January 2018

Hi, thank you so much for a quick turnaround. I got them this morning - you are a life saver !

Gabriel

Location : Ascot Vale

January 2018

Hi Team, Yesterday at 9.40am I placed and order for some Biofinity Toric lenses. Today at 9.15am the Star Track delivery driver completely surprised me with my contact lenses ! I am absolutely astounded at the swift turn around, considering that Specsavers said it will take roughly 10 days for them to help me out. Excellent prices and incredibly fast shipping means that I will become a guaranteed return customer. Thank you so much!

Tamara

Location : Wynnum Qld

December 2017

You guys will put "Specsavers" out of business! Ordered on Saturday evening and they arrived on Wednesday. The quickest I ever normally get them from "Specsavers" is 10 business days ! You are now my new contact lens supplier !

Maryann

Location : Karawara WA

November 2017

I cannot thank you enough for my contact lenses. Your price is the best I have found the and the delivery very prompt. Would highly recommend your company to all my friends.

Jennifer

Location : Geelong West WA

October 2017

Great Service ! Received the confirmation email that my order had been dispatched and my contacts were waiting for me when I got home the same day ! Right before Halloween too. I'll certainly be ordering again.

Sarah

Location : North Lakes Qld

August 2017

Super Quick ! Thanks. I would recommend your company to anyone after brilliant service

Yuko

Location : Lane Cove NSW

August 2017

Very happy with their services. The manufacturer didn't have stock so my order was going to take longer but they quickly organized some free samples and send them to me via express mail which arrived the day after they advised me. Will definitely recommend them to anybody and will order from them again.

Brad

Location : Sunshine Coast

August 2017

An awesome service with a really good web interface. The web interface makes ordering so easy and the follow up service is outstanding. The lenses were delivered exactly on time as promised. I would recommend this site to everyone who wants an easy purchasing experience with outstanding follow up customer service,

Anthony

Location : Waterloo, NSW

July 2017

My Fiancé ordered the lenses for me and they were here within a couple of days, absolutely fantastic!!

Paul

Location : Kardinya, WA

July 2017

Ordered multifocal contact lenses on Sunday night & they were at my Perth doorstep Tuesday morning - Really appreciate the quick delivery as I had run out. Have ordered contacts over the counter previously from Spec savers & they normally take over a week!

Michelle

Location : Fern Gully, Vic

July 2017

Great prices and fantastic service! Very happy, can't wait to order again.

Cynthia

Location : Mornington VIC

July 2016

Hi, I found your service very efficient and was very happy to order this way. It was my first order and I will be happy to order from you again. Thank you.

Stephen

Location : Burleigh Heads

July 2016

Rest assured my contacts have arrived and I am very happy with every thing from the ease of ordering to receiving the delivery quickly and also the interim service provided to cover the out of stock item initially. I look forward to placing my next order and wouldn't hesitate to recommend you to friends. Thank You.

Kathleen

Location : Hawthorn VIC

June 2016

Hi, Thanks very much for the efficient service ! My order arrived the next day. Looking forward to ordering in the future.

Julie

Location : Doncaster VIC

May 2016

Hi ... Many Many thanks for your excellent service and the speed with which you have follow this order up for me.

Emma

Location : Cundletown

April 2016

I really appreciated the super fast delivery and long expiry dates on the lenses. The whole process was smooth and worry-free.

Maggie

Location : Daylesford

April 2016

Hi, I just wanted to day my contact lenses arrived safely and quickly. Great Service, Thank you.

Liz

Location : Kensington SA

March 2016

When my contacts didn't arrive on time before a trip away contactlens.com.au went well beyond the call of duty to get me some at my destination for a special event. Many thanks for the exceptional customer service!

Sandra

Location : Pakenham VIC

March 2016

Rang around and this company was the only ones who had my script for a +6 for astigmatism in stock and was even sent that day. I received them 3 days later, I'm in Pakenham Victoria. Compared to my local Specsavers who had told me it will take 3 weeks for them cause they have to specially make them. So I'm very happy with this company and happy to recommend it to others. The lady who answers the phone (sue) was so helpful and went beyond to help me. Look forward to ordering more in future!

Christine

Location : Bondi Beach

November 2015

Hi, I would just like to commend you on your customer service. It was the first time I have ordered with contactlens.com.au and I have been very impressed. The ease of ordering, the promptness in contacting me to clarify the address details plus the promptness of delivery and the personal follow ups. I will definitely use your company again. You were a pleasure to deal with and the customer service was second to none.

Annie

Location : Beverley Hills NSW

November 2015

I am absolutely happy with the experience. I ordered my lenses online at contactlens.com.au on Thursday and received them on Saturday morning - less than 48 hours ! Thank you very much - I will definitely think of your site when I need to order more.

Shaneal

Location : Cairnlea VIC

August 2015

I am absolutely impressed with the level of service I am receiving from contactlens.com.au I appreciate the initiative and dedication to providing excellent customer service. Thankyou !

Amanda

Location : Stepney SA

August 2015

Your service exceeded my expectations. This was the first time ordering through you and I will definitely be order from you in the future. I received my contact lenses two days after ordering them. It was totally hassle free...almost too perfect !

Gina

Location : Surry Hills

August 2015

My lenses arrived on Friday and were in perfect condition with correct prescriptions for each eye. I am extremely pleased with how quickly they arrived, how easy they were to order and their low price. I have absolutely no complaints and cannot recommend anything to make my experience any better than it already was. Thank you !

Susan

Location : Mooloolaba

August 2015

Just wanted to thank you for your prompt, professional service. Some of these bigger businesses need to take a page out of your book and improve customer service.

Valerie

Location : Wantirna

July 2015

I was so pleased with my purchase and how fast the delivery was. Thank you all very much, I will definitely reorder from you again.

Richard

Location : Canberra

June 2015

All was on time, as ordered; faster than I'd dare hope for, and totally professional. I shall recommend your company to others. I particularly appreciated you taking my call personally and ensuring my toric lenses were in stock. Bravo !

Dave

Location : Sydney

January 2015

... I'm definitely going to be a return customer given your business has extremely high level of customer support, much appreciated.

Erin

Location : Sydney

January 2015

...The order and delivery process was fantastic. I was desperate for lenses and the kind lady over the phone was extremely helpful. Thank you so much!

Peita

Location : Buderim

December 2014

I found the whole experience excellent I will be ordering from you from now on.

Erin

Location : Hobart

November 2014

I'm very impressed! My order arrived the next day. I live in Tasmania so I wasn't expecting that at all. The contacts are great and the service is even better. I will definitely be ordering from you again.

Penny

Location :

January 1900

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