Express Dispatch & Delivery

All contact lens orders are dispatched and delivered express from $11.95 or for free if your order is over $250, you can expect delivery within 1-3 business days with many metro areas enjoying next business day delivery.


"Same Day Dispatch" means that your contact lenses are packed in the warehouse and given to the courier service on the same day, if your order is received by 12noon Sydney time, Monday to Friday. Orders placed over the weekend or on a public holiday will be dispatched the next business day.

Please safely allow up to 3 business days for delivery following dispatch confirmation. 


Our service includes us tracking your contact lens parcel for you and confirming delivery with you. For this reason we don't automatically provide tracking numbers however you can request them. 


DELIVERY TO YOUR HOME ADDRESS
Parcels are delivered with an "Authority to Leave" at your address, except for Bausch & Lomb parcels, that require a signature. If no one is available to sign or the courier determines that the parcel cannot be left safely, it will be taken to your local Post Office. You will receive a text message with the delivery details.
DELIVERY TO YOUR WORK PLACE
Please include the business name in your address and the floor number if in a office block. The addressee needs to be an employee of the company otherwise delivery maybe refused. Please be aware of how your place of work receives parcels ie Post office boxes and mailrooms are often used.
DELIVERY TO PARCEL LOCKERS
It is useful to include the street address of Post Offices where parcel lockers are located, please include the parcel locker number too.