Location : Southbank VIC

January 2024

Great service, got my lenses within a day!


Location : Morley WA

December 2023

Great Comms I was not expecting personalised updates but was very appreciative to receive emails with details on my order and its progress once the shipping details changed status each time.


Location : Ardross, WA

December 2023

Great service Called the supplier, made delivery happen that 2 other supplies said was not possible. Fantastic


Location : Bossley Park NSW

December 2023

Really easy to use website, and my package was delivered in 2 days. 10/10 would order my contacts from here again.


Location : Clarence Gardens SA

December 2023

Exceptional Service - Ordered my contact lenses from them due to my local optometrist stuff up. Service was excellent but what I like the most it's the speedy delivery. I received it in 3 days! Very happy customer here. Thank you.


Location : McDowall QLD

December 2023

Got exactly what I ordered very quickly. Great correspondence from supplier


Location : Healesville VIC

November 2023

Good communication & competitive price. Happy with this service, would use again.


Location : Teesdale VIC

October 2023

Great service I’ll order from here again, they went above and beyond to make sure I had my order before an event. Smooth ordering process and I highly recommend.


Location : Nunawading VIC

October 2023

Great price and fast delivery Contactlens.com.au has great prices and incredibly fast delivery (I was surprised how fast the contacts came)! Ordering was simple and my order was fulfilled very quickly. Will be a return shopper!


Location : Ferny Creek VIC

September 2023

Great service A very easy ordering process with fast delivery and great communication!


Location : Hughesdale VIC

September 2023

Excellent service and quick delivery Sue helped me to get my contacts quickly when I was let down by a previous supplier. Very helpful and I received the lenses even quicker than expected. Will use contactlens.com.au in the future!


Location : Glenmore Park NSW

September 2023

Amazing service I ordered my multi focal lenses and had them delivered within days - other suppliers take weeks. I received regular updates regarding delivery and the personal touch from Sue just tops off the experience. I’ll definitely order my lenses here in future.


Location : Adelaide SA

August 2023

Arrived in time! After being let down by another company, Sue was incredibly helpful and made sure my order was available and processed quickly so my lenses arrived ASAP!


Location : Keppel Sands QLD 4702

August 2023

Thank you!! This was my first order with The Contact Lens store after seeing that my usual place of purchase was experiencing shipping delays. I was in desperate need of a refill before going on holiday for a week and searched for stores offering express shipping. Your customer service and quick delivery to regional Queensland will ensure that I definitely purchase from you again in the future. Thanks again, you saved me from wearing glasses for a week ??


Location : Cooroibah Qld

April 2023

Excellent value and service for money Efficient online ordering and prompt delivery


Location : Little Mountain Qld

April 2023

Great, very helpful and responsive. Fast postage.


Location : Hornsby NSW

March 2023

Great customer service and great price. Very easy to place order and quick issue of the invoice for claiming health insurance. I'll definitely purchase again.


Location : Paddington NSW

March 2023

Excellent service and prices We appreciate the quality of service and experience we received. Ordering was easy, and we received our order in less time than expected.


Location : Northgate Qld

February 2023

fast shipping great service next day delivery. couldn't have asked for more. items as described. helpful service enquiry.


Location : Kingswood NSW

February 2023

Easy-to-deal-with sales; next day delivery in Sydney; competitive prices for ACUVUE Oasys 1 day, user friendly website where information is straight forward, checked all the boxes. I will definitely use it again.


Location : Ainslie ACT

January 2023

Excellent customer care and service. Streets ahead of the rest.


Location : Mill Park VIC

January 2023

AMAZING SERVICE!! Needed new lenses urgently & thankfully received these within 1-2 days. Highly recommend.


Location : Canning Vale WA

December 2022

Fantastic customer service Being a novice when it comes to contact lenses, I was so appreciative of the personalised support provided by Sue, who was super responsive and easy to deal with. She made sure that I ordered the correct lenses and they arrived in no time, a perfect fit !


Location : Malaga WA

December 2022

I had been using a different store for my contact order. Long delivery times had put me off ordering again. I decided to give contactlens.com.au a try. Amazing service. My order was placed online and arrived so quickly I had the biggest smile. Make the switch to contactlens.com.au now. You will not regret it. i can't recommend them more highly.


Location : Bullsbrook WA

November 2022

Awesome customer service and great communication. Quick delivery, can’t fault them. Thanks so much.


Location : Kyneton VIC

November 2022

Super Quick and easy The order process was really easy, order was confirmed immediately and received a couple of days later. Super easy, super simple and excellent customer service.


Location : Kingston ACT

October 2022

Great service Great communication when my original choice wasn't available, the phone call was very much appreciated! Contacts were a hit at the Halloween party.


Location : Elanora QLD

October 2022

Extremely fast delivery Great online ordering experience - shipped the same day and was emailed a copy of the receipt with relevant health fund details which I appreciate. Arrived perfectly.


Location : Charnwood ACT

September 2022

I'm really happy with my experience using this service. From the time I ordered, to the time I received my contacts, the emails and SMSs that followed were reassuring and timely. My order turned up quickly and in good condition.


Location : Homebush NSW

September 2022

Well-priced, easy to order online, and super-fast shipping! I'm very impressed and will be back for my next round of contacts.


Location : Bonville NSW

August 2022

Had my astigmatism prescription in stock and my order was delivered to regional NSW in less than 2 days from placing order. I've found my new place to buy contacts!!


Location : Caloundra Qld

August 2022

Stumbled across this company by accident having ordered daily contact lenses online over a month prior that did not turn up. I was down to my last set and needed them badly. Ordered them and sent a msg online saying I needed them urgently and they delivered. Think I’ve just found a new company to get my contacts through. Would definitely recommend


Location : Orange NSW

August 2022

Had ordered contacts from another place and delivery kept getting delayed so I ordered on a Tuesday from here hoping to receive by Friday for a holiday. They arrived Thursday to regional nsw! Would recommend.


Location : Broadmeadows VIC

July 2022

Great prices, always in stock, super fast shipping, love the reminders, couldn’t ask for anything more in the service!


Location : Lane Cove NSW

July 2022

Very straight forward, easy re-ordering process, timely reminders and prompt delivery.


Location : Richmond VIC

June 2022

Fantastic, easy to order and quickly delivered what more do you need.


Location : Brunswick VIC

June 2022

I’ve seriously never had a better experience ordering contacts! Ordering was super easy, communication was excellent, and delivery was so fast - only 2 days! I love that this is an Aussie company. I will be ordering contacts ONLY from The Contact Lens Store from now on. So happy. Thank you so much!


Location : Ermington NSW

May 2022

Great website, so easy to order and received the delivery two days after ordering. Always use contactlens.com.au


Location : Glen Iris VIC

May 2022

So Impressive - I needed next day delivery to Melbourne and it really happened! Excellent communication by email as well.


Location : Hoppers Crossing VIC

April 2022

Fantastic service - with regular updates of my order. Price was cheaper than a lot of other places to get contacts from. Will definitely be reordering again soon!!


Location : Hillarys WA

April 2022

So prompt and friendly service! I will shop here again.



March 2022

Great customer experience I just wanted to say that I am very satisfied with your assistance. By updating me in advance about the out if stock issue and following up within the timeframe already goes a long way. You’re definitely looking after your customers. Keep it up! I will order again in the future.


Location : Mackay QLD

March 2022

Incredible I found a contact website saying fastest delivery in australia and when hit confirm on my order a received an email saying they will be delivered in 15days. I was so upset because I ran out and needed them asap. I asked for a refund and called contact lens.com.au to ask about delivery. I was welcomed by a lovely lady who said she normally keeps an eye on shipping personally and was very helpful. I placed my order on the Friday, feeling this was more of a business that cared for clients and to my surprise I received them within a couple of days. I will be back to use this company again.


Location : Lyneham ACT

February 2022

Amazing! Great customer service and super fast shipping!


Location : Beaconsfield WA

February 2022

My first experience with Contactlens Excellent. Best prices around. Lenses arrived 2 days within ordering so i didn't run out. highly recommend. Even has a reminder notification for when I'm due to re-order


Location : Queanbeyan East NSW

February 2022

I have been using contactlens.com.au for over five years, and will continue to do so. Fast, efficient service and prompt, no BS replies on the rare occaisions that I have had to follow up with them about an order.


Location : Jamberoo NSW

January 2022

Great communication. Timely, reliable delivery. Recommend


Location : Perth WA

January 2022

So fast - I am delighted with my order from here, I’ve waited 1 month from another company and still not received my contacts, so thought I would try here. The order arrived in 2 days!! Will 100% be using you everytime I order now. Thank you!


Location : Clyde VIC

January 2022

I was pleasantly surprised at how quickly my lenses arrived . Turn around was less than 3 days and Sue was very kind to clarify questions about a receipt for my Health Insurance. Keeping you guys bookmarked for future purchases !


Location : Oakhurst NSW

December 2021

Have been purchasing from this business for a number of years and each time found it easy to order. Delivery is always fast. Customer Service is simply awesome


Location : Norwood SA

December 2021

Ordered at 11.30am and the lenses were delivered within 24 hours. Given that it is less than 2 weeks to Christmas I was amazed. Thoroughly recommend!


Location : Leederville WA

December 2021

Excellent service - You make re-ordering easy. Delivery time was good, and you kept in touch. I'm a happy customer!


Location : North Adelaide SA

November 2021

10/10 recommend Excellent customer service, exceptionally fast service.


Location : Gladesville NSW

November 2021

Great Service - Fast delivery, easy to use site, no hassles.


Location : Redcliffe QLD

November 2021

Great personalised service Super fast delivery Easy reordering and Friendly reminders to reorder I’m a happy repeat customer year after year .


Location : Wolli Creek NSW

October 2021

Good quality, fast shipping. Great communication.


Location : Peregian Beach QLD

October 2021

Fast, simple & efficient service for ordering our contact lens online whilst holidaying. Will definitely be accessing contactlens.com.au again!


Location : Athelstone SA

September 2021

Always prompt and reliable service. Delivered in days even when all my other parcels are stuck in transit. Fantastic.


Location : Capalaba Qld

September 2021

It's like personalized service. They follow up with you - my Dailies Total One, I highly recommend, I made the switch from Acuvue. Contacts arrived on time.


Location : Ocean Reef WA

August 2021

It was a seamless transaction, super easy to order and extra fast postage, just fantastic. I highly recommend the company to anyone


Location : Wyong

August 2021

Best service and great delivery time even during Covid


Location : Qld

August 2021

Ordered on Tuesday, they arrived Wednesday - toric lenses last place I ordered from , it was 4 weeks! You kept your service promise. You will have all my future orders


Location : Kingston ACT

August 2021

Super fast delivery, great communication and even delivered on a Saturday.


Location : Brighton SA

July 2021

Very impressed with this site. The contact lenses I ordered were competitively priced and the processing & delivery was super fast! This will be my go-to for future purchases.


Location : Springwood, NSW

July 2021

Great price for 90 day supply of Oasys and super fast delivery! Thanks.


Location : Matraville NSW

July 2021

Great prompt service and hassle free First time buying it with contactlens.com, and Sue has been really great . Called on Friday afternoon at after hours for urgent contact lense order, received a call back from her within 5 min to confirm stock. Received email on Monday to confirm it’s been shipped and received the following day. Could not feel happier . Unlike other supplier who was overpromising and did not deliver . Highly recommend.


Location : Brunswick Heads NSW

July 2021

So happy with my contact lens experience. The packages arrive so fast and the reminder emails are so good to help you re order or remind you that your running low. Really one of the smoothest online buying experiences.


Location : Moss Vale NSW

June 2021

So easy to re-order contacts from the re-order email sent out. Couple of clicks of the button and within a day or two the contacts are on the doorstep. Couldn’t be easier. Extremely happy with service provided.


Location : Normanhurst NSW

June 2021

It was easy to buy my contact lenses online. I got frequent updates on delivery, and they arrived within only a couple of days. I will be back!


Location : Buderim QLD

May 2021

Amazing service - Sue was very helpful and I was very impressed that I could call and be answered straight away!! Price was competitive also.


Location : WHYALLA SA

May 2021

Super efficient. I had these contacts on my doorstep within 2 days of ordering. Coming from Qld and I live in SA


Location : Noble Park VIC

April 2021

The service is so good. My mind was blown how fast the order was processed and delivered. Even after I stuffed up the order Sue managed to rectify it with just one call and I got the goods the next day. Seriously this is what good service is. Thank you Sue for being patient with me and the speed you processed my order. A very loyal customer here.


Location : Innagloo WA

April 2021

Easy & Efficient - Fastest re supply in the West!


Location : Box Hill VIC

April 2021

Ordered on Friday and item was received on Monday. Was sent emails regarding the order progress. Reliable and would definitely order again.


Location : Gymea Bay NSW

April 2021

So Quick!!! I ordered these on Monday and they arrived on Tuesday. I live in Sydney. Could not believe the speed in which these arrived. Thanks so much. :)


Location : Warragul VIC

April 2021

Unbeknownst to me my order had been misplaced by the courier. Sue got in touch with me before I was even expecting delivery to confirm I had not received the order, then promised to follow up on it. She kept me updated until she had ensured I had received the delivery a couple of days later. Blown away by the proactive service and care. Couldn’t recommend them enough. Well done!


Location : Wallington VIC

March 2021

Amazing! Easy to order and re-order. The best thing is Sue updates you on your delivery and when they’ve been delivered. 10/10 !


Location : Glenmore Park NSW

March 2021

Running out of contacts is the worst. Use these guys and you have a new supply next business day......and that’s only if you happen to miss their reminders! Great service!


Location : Northcote VIC

March 2021

Cheapest price around for the Acuvue Multifocals, arrived in 3 days, other places I've had to wait 2 weeks sometimes


Location : ACT

February 2021

Ordered on Saturday, received on Tuesday. You can't ask for better service. Will buy from again.


Location : Breakfast Point NSW

February 2021

I needed urgent delivery on contact lens before going on holiday. Sue kindly sent personal text and offered to send them to my destination. I declined anyway but she made sure it was marked urgent and I got them in time! Fastest delivery experienced, great prices and best customer service ever! Thank you!


Location : Wynnum QLD

February 2021

Contact lens.com.au had the best price for my contacts and I was really impressed with the ease of ordering and very fast delivery. I would definitely recommend.


Location : Beacon Hill

February 2021

Sue was happy taking time talking to me and answering all my questions. After I put in the wrong order (100% my fault), she actually texted me and asked if I was sure as she remembered my prescription from memory and noticed the fault. 6 star customer service, prompt delivery.


Location : Boronia VIC

February 2021

GREAT SERVICE Service is always exceptional. Ordering process is easy. Deliveries are so quick. Highly recommend. :-)


Location : Wolli Creek NSW

February 2021

The 5 stars is for the way Sue handled a disruption to the regular service the company provides, offering alternative solutions and constant updates is good customer service. Will remember this when ordering contacts in the future


Location : Tivendale NT

January 2021

First time I have order and honestly I can day I am so impressed with the excellent customer service and quality of lenses. One very satisfied customer will be purchasing again


Location : Cammeray NSW

January 2021

Very impressed with the low price and speed of service. Received my contact lens in just two days, fastest supply of contact lenses from any supplier I have used to date.


Location : Camperdown NSW

January 2021

Service from Sue was excellent during a busy period, 10/10 would shop there again


Location : Bellevue Hill NSW

December 2020

Would recommend contactlens.com.au without hesitation! Great service and incredibly quick delivery - I always get my contacts lenses within 48 hours at the longest. Thanks Sue and team.


Location : St Kilda VIC

September 2020

The order was super easy and the price was by far the best I've found online and the goods arrived within 3 days of placing my order! Will definitely use you guys again!


Location : Hobart TAS

August 2020

Been wearing these for years, and they do the job. Got the contacts (which were the cheapest I could find in Aus) the day after I ordered them. Sue followed up with a personal message a week later to check I’d got them (the courier hadn’t marked them delivered). Having the store remember my script details for next time makes it so easy!


Location : Rangville QLD

August 2020

I have been purchasing from contactlens.com.au for many years now and have always had helpful service, fast shipping, and a great price. I would highly recommend them.


Location : Kensington, NSW

July 2020

I’m very happy with the contact lenses. I’m particularly pleased to purchase them from contactlens.com.au as they are always friendly, helpful with any queries, competitive price-wise and immediately have the lenses delivered.


Location : Yarra, Victoria

June 2020

Easy and efficient. Communication is really good. Contact lens even tells me when my package has been delivered. Convenient if I'm not at home at the time! Updating my script was also easy too.


Location : Brunswick East, VIC

June 2020

Sue sends me texts regarding my contacts and helps me reorder with ease! Even checked to make sure they arrived! Absolutely fantastic service! :)


Location : Haberfield, NSW

June 2020

I have ordered a couple of times now and both times have had such a seamless buying experience - Sue is super helpful and takes ownership the entire way, dispatch is quick and contacts are delivered within time frames! Refreshing to see such efficient and reliable service time and time again! Thank you!


Location : Kogarah NSW

May 2020

I was desperate for my lenses as I was travelling overseas at the time. I thought I would just check and see if contactlens.com.au had them in stock and the level of customer service I received was over and above. SO helpful and I was communicated with on my order every step of the way.


Location : Gosnells WA

May 2020

Excellent Service, great communication and very happy with the products.


Location : Victoria Park WA

April 2020

I am astound by the quality of customer service provided. absolutely fantastic. Sue has been so helpful with all my queries and she was so patient and polite. she also went out of her way to ensure that i am kept up to date as to when my lenses will be delivered. Highly recommended!


Location : Mulgrave VIC

April 2020

Fantastic, Sue helped me decide which contact lenses to buy, made sure they were in stock and emailed confirmation with me. Excellent customer service


Location : Griffith ACT

March 2020

I've had nothing but good experiences. Sue is a pleasure to deal with if you have any questions at all. Delivery is super fast which is great when you've left ordering a little late!


Location : Stawell VIC

March 2020

Fabulous have been using this service for many years now and have never experienced bad service. Speedy delivery and top quality products.


Location : Ocean Shores

March 2020

Sue and her team have helped with our families vision problems for years!! The service is super quick (usually arrive on our doorstep within 2 days!) and cost effective. When I have had problems we have chatted ( on the phone!!) and fixed them straight away. We are now second generation users - with thanks!


Location : Maroubra NSW

February 2020

Excellent price, amazing customer service and delivered next day. Will order again for sure!


Location : Harkness VIC

February 2020

Fast delivery, had message to let me know when my order was despatched and another to say it had been delivered to the door at my house. Very Happy with Service.


Location : Wangara WA

July 2019

I can’t fault this service, I made my order on a Thursday and received it by the following Tuesday. The same order was taking 4 weeks through OPSM and more expensive.


Location : Elwood VIC

July 2019

Fabulous service. Quick and efficient with a real person keeping an eye on things. I had a dreadful time with Vision Direct (it took 3 months to get a wrong order delivered and they then gave up leaving me with one box of lenses). Sue fixed an issue with AusPost before I even realised there was an issue.


Location : Dianella WA

July 2019

Fast delivery. Goods arrived in excellent condition within 2 working days which and left as per the delivery instructions. Hassle free service.


Location : Glebe NSW

June 2019

’ve bought my contact lenses here for the past couple years. The prices are competitive, website is easy to navigate and shipping is fast. I get my private health insurance rebate with no issues. Service is flawless.


Location : Avalon NSW

June 2019

So reliable, so fast. Have not let me down on any occasion. Thankyou !


Location : MacGregor ACT

June 2019

The process was easy and the staff were very informative and helpful. I will definitely be purchasing all my contacts thru contactlens.com.au from now on.


Location : Waverley NSW

June 2019

Each time I have ordered from contactlens.com.au my lenses have arrived promptly. The girls in the office are fantastic to deal with. Thanks girls!


Location : Cranebrook NSW

May 2019

Really appreciate you sending me a pair of free lenses to keep me going until mine were back in stock. Thankyou so much, great customer service.


Location : Perth WA

May 2019

Very helpful and efficient.


Location : Melton West VIC

May 2019

I've ordered from a few online suppliers and will now only be ordering from here. Super easy to order and the quickest delivery I've ever had!


Location : Bowraville NSW

May 2019

Professional..easy and reliable


Location : QLD

April 2019

Highly recommended. I have used The Contact Lens Store for many years and have had excellent customer service from Sue and her team. The lenses are so much cheaper than anywhere else. This company provides a high standard of customer service....they do all they can to help at all times. Deliveries are so prompt and they arrive on my doorstep in one or two days. I would not buy my lenses from anywhere else. Excellent service all round.


Location : California, USA

April 2019

Sue was extraordinarily helpful in sourcing the specific contact lenses I needed and then mailing them overseas to me without a delay. Her replies we're always prompt and efficient, allowing us to easily coordinate what could have been a complicated international shipping situation. When I accidentally sent a wire with US Dollars instead of Australian dollars, she immediately told me and suggested the most efficient solution. Her honesty is much appreciated and now I know where I'll get my contact lenses from now on.


Location : Surry Hills NSW

April 2019

I keep returning to use contactlens.com.au because of their stellar customer service, always going the extra mile to ensure I receive my contacts timely.


Location : Hervey Bay Qld

April 2019

I have a very strong prescription and need to have custom made lenses that fit well and are delivered when I need them. Since I've been using contactlens.com.au their communication process, delivery process and follow up has been without fault. I'm kept informed from confirmation of order to the day of delivery. Highly recommended.


Location : Bellevue Hill NSW

April 2019

I have been using this company for nearly 10 years. The service is exceptional and they go out of their way to ensure that all of my orders have been filled within an excellent time frame. I have nothing but good things to say about this company and would strongly recommend them.


Location : Rooty Hill, NSW

March 2019

Very happy with the customer service and super fast delivery. I will continue to buy my lenses from this site. Air Optix Colors are the most comfortable lens I have worn. Very long daily wear without discomfort !


Location : Tugan

March 2019

Excellent Best Service Ever ! So good that they are my new supplier. Excellent follow up and contacts arrived next day. Lovely customer caring service Gold!


Location : Melbourne, VIC

March 2019

Communication is excellent, it's easy to re-order and the delivery is always so fast !


Location : Currumbin, QLD

March 2019

Sue is very helpful in sending a reminder text and and email with an easy to re-order link that works in seconds ! Great for busy mums like me ! Fast delivery too - I highly recommend this service.


Location : North Epping, NSW

March 2019

Great service, helpful chat that assisted me with my queries, ordered the lenses and they were delivered the next day to my front door. Would definitely use again and I recommend the service. The Dailies Total One Multifocal lenses are pricey but they are most comfortable multifocal lens I have worn by far !


Location : Point Cook, VIC

March 2019

Very fast delivery, will definitely order again from you guys !


Location : Grindelweld Tasmania

February 2019

I have been using contactlens.com.au for many years. Their service is always easy to use with the helpful reminder link and delivery, even to Tasmania, is fast. Excellent, thank you.


Location : Wynnum West Queensland

February 2019

Any issues I've had Sue comes back to me the same day usually with a resolution immediately. Have started buying my daughters contacts through Contact Lens as well as its super convenient and much faster than anyone else we have used.


Location : Kenmore Queensland

February 2019

Wonderful service and great product Cannot rate contactlens.com.au highly enough. The service is outstanding. My contacts went missing due to a courier mix up. Sue not only immediately dispatched new ones and patiently helped me get everything sorted out, but she did it efficiently, patiently and kindly.


Location : Orange NSW

February 2019

Great service always. Order arrived in 2 days unlike other internet suppliers up to 10 days + to a regional centre. Sue has always been helpful in providing past receipts . Always recommended!!


Location : Holt , ACT

February 2019

Excellent service I have used contactlens.com.au for close to a decade because I have found them to be very friendly, helpful and efficient, and very price competitive. I would happily recommend them to anyone wishing to purchase contact lenses.


Location : Chatwood, NSW

February 2019

Quick and easy delivery Ordered my contact lenses and within a few days they were delivered as described. This is my first order and I’ll use them again. Great service!


Location : Randwick NSW

February 2019

Always a great experience. Delivery is really quick and they always follow up to make sure its received. Really great customer service, Sue is a pleasure to deal with.


Location : Chippendale NSW

January 2019

Uncomplicated online ordering system & very efficient delivery.


Location : Algester Qld

January 2019

Fantastic, I find it really easy to reorder and my contacts are delivered to my front door in a matter of 2-3 days,


Location : Preston VIC

January 2019

Great ! Easy, efficient and quick to arrive. The reminders are handy too !

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